Automation so your team can stop copying and pasting
We connect WhatsApp, forms, ads, your CRM, your calendar and your spreadsheets so information moves on its own. For La Laguna businesses where leads come in from everywhere and nobody follows up in time.
- Where
- Torreón, Gómez Palacio, Lerdo and Matamoros
- Meetings
- At our downtown office or at your place
- Invoicing
- CFDI 4.0 in Mexico · USD for US and Canada
- Response
- Within one business day
Mercado Monkey builds automation in Torreón with self-hosted n8n, the WhatsApp Business API, GoHighLevel, HubSpot and AI models. It automates logging of leads from ads and WhatsApp, appointment and payment reminders, sales follow-up, reports and AI assistants that answer with your business's information, always with a handoff to a person. Flows can run in English, Spanish or both.
A very common scenario in Torreón: a real estate agency runs Facebook ads, prospects write on WhatsApp to three different phones, someone jots them down in a notebook or an Excel file, and follow-up depends on each agent's memory. A week later nobody knows how many leads came in or how many were lost for not answering in time. The campaign looks expensive, but the problem isn't the campaign: it's what happens after the click.
Well-designed automation fixes exactly that. Every message or form lands in one place, gets assigned to an agent, is tagged with the ad it came from and triggers a reminder if nobody replies within a set time. A clinic sends appointment confirmations on WhatsApp and releases canceled slots. A distributor automatically sends each customer their statement on the 1st. A school follows up with every interested family during enrollment season without letting any slip through.
We work with n8n self-hosted on our servers or yours, which keeps your data under your control and avoids per-task fees. For messaging we use the official WhatsApp Business API, which allows several agents on one number and Meta-approved message templates. And when it makes sense, we add AI assistants trained on your own information to answer common questions, always with a person ready to take over the conversation. If you're looking for something ready to use, check out our microapps.
What we deliver
WhatsApp Business API
One number for the whole team, approved templates, automatic welcome, after-hours and follow-up messages, and tags by stage.
CRM and lead follow-up
Every contact from ads, your site and WhatsApp enters the CRM with its source, gets assigned to an agent and triggers reminders if it goes cold.
Appointments, reminders and collections
Appointment confirmations, day-before reminders, payment notices and automatic statements with payment links.
AI assistants
Answers to common questions using your business's information, lead qualification and a summary for the human agent.
System-to-system integrations
Forms, Google Sheets, your online store, your invoicing system and your ERP connected with no double entry.
Automatic reports
Every Monday on WhatsApp or by email: leads by channel, response times, closed deals and open ones.
Step by step
- 01
Process map
Together we sketch how a customer comes in today, who handles them, where they're logged and where they get lost. That sets the priorities.
Week 1 - 02
Flow design
We define triggers, messages, assignment rules, and what a person decides versus what the system decides.
Weeks 1–2 - 03
Build and test
We build the flows, get WhatsApp templates approved by Meta and test with real cases before switching on.
Weeks 2–5 - 04
Monitor and adjust
We review errors, timing and results in the first weeks and fine-tune messages and rules with your team.
Weeks 5–8
Recent work
Grupo Cimarra Desarrollos
Grupo Cimarra sells homes in two subdivisions in Querétaro and received hundreds of leads a month from Meta and real estate portals that took hours to get a response. With n8n we connected every source to WhatsApp, the CRM and the sales agents' calendars.
Cardiología Integral Nazas
Cardiología Integral Nazas had a one-page website that didn't show up on Google and a front desk swamped with calls asking the same questions. We built a seven-page site that answers those questions, shows whether the clinic is open and sends appointment requests to WhatsApp with every detail included.
Garza Builders & Remodeling
Garza Builders & Remodeling is a Mexican-owned contractor in Houston that lived on referrals and shared-lead platforms. We built a bilingual website, cleaned up its Google profile and launched Local Services Ads and Google Ads in Spanish and English.
Get started faster
Find us in downtown Torreón
Av. Morelos #703 Pte, Col. Centro
Torreón, Coahuila, Mexico 27000 · Monday to Friday, 9 a.m.–6 p.m. (UTC−6)
What people ask us
What can a business automate with WhatsApp?
What's the difference between WhatsApp Business and the WhatsApp API?
What is n8n and why do you use it?
Can an AI assistant answer my customers?
How long does it take to set up an automation?
Will the automations work with the CRM I already use?
All under one roof
Shall we talk in person?
Book 30 minutes at our office or over video. We'll tell you honestly what we'd do and how long it would take.
We reply within one business day.