Cardiology appointments that arrive on WhatsApp complete
Cardiología Integral Nazas had a one-page website that didn't show up on Google and a front desk swamped with calls asking the same questions. We built a seven-page site that answers those questions, shows whether the clinic is open and sends appointment requests to WhatsApp with every detail included.

- Industry
- Healthcare
- Location
- Torreón, Coahuila
- Year
- 2025
- Timeline
- 7 weeks
- Services
- Web development, SEO, AI search optimization (GEO)
For Cardiología Integral Nazas in Torreón, we built a 7-page website with 29 frequently asked questions marked up with FAQPage schema, an appointment form that opens WhatsApp with the details prefilled, an "open now" hours indicator, an llms.txt file and an optimized Google Business Profile. Within five months, new appointments from the website grew 62%.
Where they started
The clinic is led by a cardiologist with 18 years in practice, joined by a pediatric cardiologist, two echocardiography technicians and a receptionist. Nearly all new patients came through referrals from other doctors, and their website was a single page with a phone number and a map.
The front desk took about 40 calls a day, and more than half were repeat questions: whether they accepted a certain insurance plan, how long an echocardiogram takes, whether patients need to fast before a stress test, whether they were open on Saturday. Meanwhile, anyone searching "cardiologist in Torreón" on Google found other practices first.
What we built
We designed a seven-page website: home, medical team, tests (EKG, echocardiogram, stress test, Holter and ambulatory blood pressure monitoring), test preparation, insurance, FAQ and contact. Each test page explains duration, preparation and purpose, written together with the doctor and reviewed by him.
With the receptionist we gathered the 29 most repeated questions and answered them on a page with FAQPage schema. The appointment form asks for name, test, referring doctor and preferred time; on submit it opens WhatsApp with everything written out, so the front desk only has to confirm. A widget reads the clinic's hours and shows "open now" or the time it reopens.
For AI search engines we published an llms.txt file with services, hours and doctors (you can create your own with our llms.txt generator) and marked up the site with MedicalClinic and Physician schema. In parallel we optimized the Google Business Profile: categories, services, real photos of the practice and a reply to every review.
- Responsive 7-page website
- 29-question FAQ page with FAQPage schema
- Appointment form that opens WhatsApp with the details
- "Open now" hours indicator
- Preparation guide for every test
- MedicalClinic and Physician schema
- llms.txt file
- Google Business Profile optimization
- GA4 dashboard with WhatsApp events
How it came together
- 01
Discovery
Listening to front-desk calls, reviewing searches and competitors on Google Maps.
Week 1 - 02
Medical content
Test pages and 29 answers reviewed by the cardiologist.
Weeks 2–3 - 03
Design and development
7-page website, WhatsApp form and hours widget.
Weeks 4–6 - 04
Launch and Google
Schema, llms.txt, Search Console and Google Business Profile.
Week 7 - 05
Follow-up
Monthly report on appointments, WhatsApp clicks and Maps rankings.
Months 2–5
The numbers
Five months later, the website brings in 55 new appointments a month, up from 34, and WhatsApp clicks went from 118 to 401. The clinic ranks in the top three Google Maps results for "cardiologist in Torreón" and calls from the Google profile doubled.
What the team noticed most was the front desk: calls asking how to prepare for a test fell by more than half, because patients arrive having already read the guide. ChatGPT and Perplexity now also cite the FAQ page when someone asks about heart tests in La Laguna.
“My receptionist no longer spends the day explaining whether patients need to fast. They show up informed, and appointments come in on WhatsApp with everything we need.”
Questions about this project
What should a cardiologist's website include to attract patients?
Is it safe to book medical appointments over WhatsApp?
What is an llms.txt file for at a medical clinic?
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