Case study · Construction & remodeling

Remodeling in Houston, with customers in two languages

Garza Builders & Remodeling is a Mexican-owned contractor in Houston that lived on referrals and shared-lead platforms. We built a bilingual website, cleaned up its Google profile and launched Local Services Ads and Google Ads in Spanish and English.

Wood framing of a house under construction against a blue sky
Garza Builders & RemodelingMM·2026
Industry
Construction & remodeling
Year
2024
Timeline
8 weeks + monthly optimization
2.6×qualified leads per month
127Google reviews (was 31)
44%of leads come in Spanish
9projects closed per month (was 4)
What were the results?

For Garza Builders & Remodeling, a Hispanic-owned contractor in Houston, Texas, we built a bilingual website with a project gallery and WhatsApp, optimized its Google Business Profile and launched Local Services Ads plus separate Google Ads campaigns in Spanish and English. In six months qualified leads grew 2.6× and reviews went from 31 to 127.

01The challenge

Where they started

The company was founded by two brothers from Monterrey who have spent 16 years in Houston doing kitchen and bath remodels, additions and roofing. They have three crews, a license and insurance, and excellent workmanship, but almost all their work came from referrals.

To fill gaps they paid platforms that sold the same lead to five contractors. Their website was an English-only template with no photos of their own work, and many of their ideal customers, Hispanic families in Katy, Pasadena and Pearland, preferred to talk in Spanish and couldn't find them.

02The solution

What we built

We built a bilingual website with a page for each service (kitchens, bathrooms, additions, roofing, flooring) and each area, plus a gallery of 48 real projects with before and after photos. The WhatsApp button opens the chat in the page's language, and the form asks for project type, ZIP code and estimated start date.

We cleaned up the Google Business Profile: categories, service areas, job-site photos and a workflow that asks for a review by text when each project wraps up. With the license and insurance verified, we launched Local Services Ads with the Google Guaranteed badge, where you pay per lead instead of per click.

In Google Ads we split campaigns into Spanish and English, with ads and landing pages in each language, and excluded searches for jobs they don't do. Every call and message is tracked in GA4 so we know which campaign brings in closed projects, not just clicks.

Deliverables
  • Bilingual ES/EN website with pages by service and area
  • Gallery of 48 projects with before and after photos
  • WhatsApp click-to-chat by language
  • Google Business Profile optimization
  • Review request workflow by text message
  • Local Services Ads setup and management
  • Google Ads campaigns in Spanish and English
  • Call and conversion tracking in GA4
Tech stack
Static HTML/CSS/JSGoogle Business ProfileLocal Services AdsGoogle AdsGoogle Analytics 4WhatsApp BusinessCall tracking
03Timeline

How it came together

  1. 01

    Discovery

    Review of paid leads, Houston searches by language and competitors.

    Week 1
  2. 02

    Website and gallery

    Bilingual website, photos of 48 projects and forms.

    Weeks 2–5
  3. 03

    Google Business and reviews

    Complete profile and an automated review workflow.

    Week 6
  4. 04

    Ads

    Local Services Ads and Google Ads by language.

    Weeks 7–8
  5. 05

    Optimization

    Weekly tuning of keywords, areas and budget.

    Months 3–6
04Before and after

The numbers

Six months in, Garza Builders gets 60 qualified leads a month, up from 23, and 44% come in Spanish. They stopped paying for shared-lead platforms because Local Services Ads and Google Ads bring them prospects who only talk to them.

Reviews went from 31 to 127, with a 4.9-star average, and that raised their close rate: today they close nine projects a month instead of four. They hired a fourth crew so they wouldn't have to turn work away.

“A lot of customers tell us they picked us because we answered in Spanish and they saw photos of real jobs. We don't buy leads that get sold to five other guys anymore.”

Rogelio Garza Elizondo · Co-founder, Garza Builders & Remodeling
05FAQ

Questions about this project

What are Local Services Ads and do they work for contractors?
They are Google ads that appear at the very top with the Google Guaranteed badge, and you pay per lead instead of per click. For Garza Builders & Remodeling in Houston, together with bilingual Google Ads, they were how the company stopped buying shared leads.
Does it pay to advertise in Spanish in the United States?
If your ideal customer is Hispanic, yes. In Houston, 44% of this contractor's leads come in Spanish, and they tend to close better because communication is clear from the very first call.
How many reviews does a contractor need to stand out on Google?
There's no magic number, but volume and consistency matter. With a workflow that asks for a review by text when each job wraps up, Garza Builders went from 31 to 127 reviews in six months and raised its close rate.
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