Mercado Monkey in Ottawa, ON

Web and software development for Ottawa organizations and businesses

Accessible websites, dependable systems and local SEO for a city shaped by government, technology and two official languages.

Working with OttawaMM·2026
Location
Ottawa, Ontario, Canada
Local time
— · Eastern Time: one hour ahead of Torreón in winter, two hours ahead in summer
Currency
CAD
Population
Close to 1 million in the city and about 1.5 million in the Ottawa–Gatineau region
How we work
Video calls · bilingual team
Office: Av. Morelos #703 Pte, Col. Centro, Torreón, Mexico
Is there a digital agency that works with businesses in Ottawa?

Mercado Monkey is a bilingual digital agency based in Torreón, Mexico that works with Ottawa businesses on Web development, Custom software, SEO, Automation — remotely, in your time zone, since 2017.

Ottawa's economy centers on the federal government, but it doesn't stop there. Kanata North is one of Canada's largest technology parks, with telecom, software and semiconductor firms; Shopify was founded here; and the city is full of consultancies, associations, universities and non-profits. For many of these organizations a website is more than marketing. It has to be accessible, work in English and French, and handle registrations, payments or applications reliably, often under scrutiny from boards, members or auditors.

Our Ottawa work blends web development with custom software. We build sites that meet WCAG accessibility criteria, along with portals and internal systems for organizations that manage payments, billing or registrations, like the billing system we developed for a public water utility. We also help local businesses with SEO in Kanata, Orléans and Nepean, and add Spanish content for those serving the Latin American and diplomatic communities. French versions are coordinated with native professional translators, and nearshore rates make multi-language projects easier to fund.

Hispanic market. Ottawa's Latin American community is smaller than Toronto's or Montréal's but active, including the embassies of nearly every country in the region, students at the University of Ottawa and Carleton, and families from Mexico, Colombia, El Salvador and Chile.

02Local industries

Built for Ottawa's economy

  • Public-sector bodies and associations

    Accessible sites, member portals and registration, payment or billing systems with clear, auditable workflows.

  • Tech and telecom

    Nearshore software development, product sites and recruiting pages for Kanata North companies.

  • Consulting and professional services

    Credible bilingual sites for firms working with the federal government that need to project stability.

  • Construction and home services

    Area-level local SEO from Orléans to Barrhaven, with automated lead follow-up.

  • Education and tourism

    Sites for schools, programs and tourism businesses around the ByWard Market and the Rideau Canal.

03Where we work

Areas we serve in Ottawa

  • Centretown
  • ByWard Market
  • Kanata
  • Nepean
  • Orléans
  • Gatineau
Competing online in Ottawa

Local search in Ottawa splits between English and French, especially toward Orléans and across the river in Gatineau. Google Maps and reviews drive service and restaurant choices, while B2B relies on LinkedIn and reputation with government buyers. Ontario organizations with 50 or more employees must meet AODA accessibility requirements on their websites, which many still haven't fully addressed, and fixing it often improves usability for everyone.

How we work with you

Ottawa is one hour ahead of Torreón in winter and two hours ahead in summer, so we start early to meet your morning. We work through video calls, a shared board and staged deliveries with review points. Your finance team can choose CAD or USD invoicing, and contracts are offered in English or Spanish. Code lives in your repository, with technical documentation and accessibility testing included in every release.

05Process

How we get started

  1. 01

    30-minute call

    Tell us what you sell, who buys it and what isn't working. Free.

  2. 02

    Audit and proposal

    We review your site, Google Business Profile and local competitors, then send scope, timeline and deliverables.

  3. 03

    Weekly sprints

    Progress every week on a shared board plus a short video call to approve.

  4. 04

    Launch and measure

    We go live, wire up Analytics and conversions, and report what moves month by month.

06Preguntas frecuentes

Ottawa: frequently asked questions

Does an Ottawa site need Spanish on top of English and French?
It's not required, but it helps if you serve the Latin American community, international students or the diplomatic corps. We treat Spanish as an additional version written by our team, without reducing the prominence of English and French.
How do you work with an Ottawa organization from Mexico?
Through video calls, email and a shared board with staged deliveries. Ottawa is one hour ahead of Torreón in winter and two in summer, so we start early. We invoice in CAD or USD and sign contracts in English or Spanish.
Can you help us rank in Kanata, Orléans or Nepean?
Yes. We optimize your Google Business Profile, build pages for each area you serve, in English and French where it makes sense, and grow reviews. Different parts of Ottawa behave like separate markets, especially between the francophone east end and the west.
What does AODA require for a website?
Public-sector organizations, and private or non-profit organizations with 50 or more employees in Ontario, must meet WCAG 2.0 Level AA on their websites. We design and build to those criteria and check contrast, keyboard navigation and alt text before launch.
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